Troubleshooting, About ras tickets, Troubleshooting 377 – Dell PowerVault ML6000 User Manual

Page 377: About ras, Tickets, Information on resolving a ras ticket, see, About, Ras tickets, Chapter 13

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Dell PowerVault ML6000 User’s Guide

377

Chapter 13

13

Troubleshooting

The PowerVault ML6000 library includes advanced system monitoring

and alerting mechanisms that inform you of library status and issues. It

provides you with status information about various library subsystems

and components. It also notifies you of issues it detects and guides you

through diagnosing and correcting issues before problems interfere with

backups.

About

RAS Tickets

The

PowerVault ML6000

library uses advanced problem detection,

reporting, and notification technology to alert you of problems as soon as

they occur. The library performs numerous self-tests to monitor the

library’s temperature, voltage and currents, and standard library

operations. It performs these self-tests each time the library is powered on

and during normal operation when the library is idle.
If the self-test detects a problem, the library generates a Reliability,

Availability, and Serviceability (RAS) ticket that identifies the component

that is likely causing the problem. The library’s light emitting diodes

(LEDs) may also turn on or off and flash to indicate an abnormal state. If

the problem is not severe, the library continues to provide full

functionality to all unaffected partitions.

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