Library diagnostics – Dell PowerVault ML6000 User Manual

Page 410

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Chapter 13 Troubleshooting

Library Diagnostics

Dell PowerVault ML6000 User’s Guide

410

Library Diagnostics

The Diagnostics menu contains a number of tests you can run to

determine if tape drives, robotics, and EKM path (if EKM is licensed) are

working as they should. The following sections describe the Diagnostics

tests:

Drive Diagnostics

on page 411

Robotics Diagnostics

on page 412

Using EKM Path Diagnostics

on page 156 (only available if EKM is

licensed on the library)

Notes about Diagnostics include:

• Only users with Admin level privileges can access Diagnostics.
• Only one user can be logged into Diagnostics at a time. Entering

Diagnostics disconnects all other library users with the same or lower

privileges, on both the operator panel and the Web client. When one

Admin-level user is logged into Diagnostics, all other users with

Admin level privileges and below will be unable to log in to the

library and will get an error message stating that Diagnostics is in

progress.

• Entering Diagnostics takes all your library partitions offline. Be sure

any crucial operations have stopped before you enter Diagnostics.

When you exit Diagnostics, your partitions return to the

online/offline status they were in previously.

Diagnostics cannot be performed from the operator panel (the only

exception is the Drive Reset operation; see

Drive Reset

on page 411). The

path to open the appropriate screen is as follows:

• From the Web client, select

Tools > Diagnostics

.

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