11 troubleshooting – Kyocera Command Center RX User Manual

Page 112

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Troubleshooting

108

Embedded Web Server

11 Troubleshooting

Consult the table below to find basic solutions for problems you may encounter with the
embedded server.

Symptom

Check Items

Corrective Action

Reference

I can't access
the embedded
server.

Is the power turned on
to this machine?

Turn the power on to
this machine, wait until
it is in the ready state,
and try to access the
embedded server.

Operation
Guide

Is the network cable
properly connected?

Connect the network
cable properly.

Operation
Guide

Are the network
settings that are made
in this machine
correct?

Perform the network
settings from the
operation panel.
Contact your network
administrator for the
appropriate settings.

-

Is the IP address for
this machine entered
correctly?

Enter the correct IP
address. Check this
machine IP address
with your network
administrator.

-

Are the LAN settings
that are made in web
browser correct?

Check the settings
made in web browser.
Refer to the Help
function in your
browser.

-

Has the administrator
set up an IP Filter
function?

Access the embedded
server from an
approved IP address.

IP Filter
(IPv4) on
page 66
IP Filter
(IPv6) on
page 67

Is HTTP Security in
Serverside Settings
of the Security
Settings
page under
Network Security set
to Secure Only
(HTTPS)
?

When HTTP Security
is set to Secure Only
(HTTPS)
, specify a
URL that begins with
https://. You cannot
access the embedded
server with an “http://”
URL.

Network
Security
Settings
on page
84

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