Polycom WEBCOMMANDER 8 - Manual (Page 222)

MGC WebCommander User’s Guide
7-12
Figure 7-2: Conference Access via Entry Queue using the Conference Password
and Conference IVR
As shown in Figure 7-2, one or several dial-in numbers are allocated to an
Entry Queue. In addition, a password is assigned to each conference. The
dial-in number (which is usually the same for all participants regardless of the
conference they attend), and the appropriate conference password are
communicated to conference participants. When participants dial-in using the
number communicated to them, they connect to the Entry Queue where they
are requested to enter the appropriate conference password. According to this
password, participants are routed to the appropriate conference.
When an IVR Service is assigned to the conference, participants are guided to
the conference by voice prompts to use DTMF codes and are requested to
enter the required chairperson password or wait to be automatically connected
to the conference. They can also be prompted for additional information such
as their billing code.
When an IVR Service is not assigned to the conference, participants are
moved directly from the Entry Queue to the conference.
Network
Conference1
Numeric ID: 1234
Password: 34567
Chairperson: 89900
Conference2
Numeric ID: 1300
Password: 71356
Numeric ID: 1222
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9251222
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MCU
IP Network Service
Prefix - 925
IP Endpoint
ISDN/PSTN
Endpoint
ISDN/PSTN
Endpoint