Polycom WEBCOMMANDER 8 - Manual (Page 223)

Chapter 7 - Conference Types
7-13
Entry Queue Access can be defined for:
• A Standard conference with or without IVR service
• A Meeting Room with or without IVR service
Conference IVR Access
Participants dial the conference dial-in numbers and are connected to the IVR
queue of the conference, where they have to enter the conference password
and other personal information, using touch-tone codes as input to menu
driven scripts and voice prompts that are part of the Interactive Voice
Response (IVR) Service. Once the correct information is entered, the
participants are connected to the conference.
Figure 7-3: Conference Access via IVR Queue
In Figure 7-3, a dial-in number is assigned to each conference. In addition, an
IVR Service is also assigned to the conference. When the callers dial in, they
are routed to the appropriate conference according to the dial-in number they
have entered. Once they reach the conference, they enter the conference IVR
Video conferences that are accessed from an Entry Queue must have the same
video, audio algorithm and line rate properties as defined for the Entry Queue
used for accessing these conferences.
Network
MCU
Conference1
Numeric ID: 1222
Password: 34567
Conference2
Numeric ID: 1223
Password: 71356
IP Network Service
Prefix - 925
IP Endpoint
ISDN/PSTN
Endpoint
ISDN/PSTN
Endpoint
92
51
22
2
9251222
92
51
22
3