Direct dialing and access, Direct dialing and access -14 – Polycom WEBCOMMANDER 8 User Manual
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MGC WebCommander User’s Guide
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queue where they are requested to enter the conference password and other
information using the telephone touch-tone keypads. The callers are admitted
to the conference when they have keyed in the appropriate conference
password and/or chairperson password.
In the system, such a conference may be defined as:
•
Standard with IVR Service
•
Meeting Room with IVR Service
Different IVR Services can be created, allowing customization of the
menu-driven scripts and voice prompts to meet different needs and different
languages. The IVR Services are assigned at the conference level, and
different conferences may use different IVR Services, or the same IVR
service can be used for all conferences.
Direct Dialing and Access
There are different methods for dialing into the conference:
•
Using the MCU dial-in number and defining the participants prior to the
conference start. The MCU dial-in number is communicated to the
participants. When they connect to the MCU they are routed to their
corresponding conference according to their CLI number.
•
Meet Me Per Conference - Assigning a dial-in number to each
conference and defining the conference as “Meet Me”, allowing
undefined participants to connect to the conference.
The meeting organizer/operator assigns a dial-in phone number to each
conference designated as Meet Me Per Conference. The conference
dial-in number is given to all the conference participants who use it to
directly connect to the conference. Using this mode, any participant who
dials the conference number can connect to the conference until all the
MCU resources are utilized or the maximum number of participants is
reached.
The system can automatically allocate the conference and chairperson
passwords (depending on the MCU configuration).
Dial-out participants (operator dial-out or system dial-out) connecting to the
conference may also enter the IVR queue, if the IVR service assigned to the
conference is configured to prompt dial-out participants for conference
password.