IPitomy IP1100+ PBX Administrator Guide - Manual (Page 120)

IPitomy IP PBX Admin Guide
2011 Copyright  IPitomy Communication, LLC 102 v4.0.1
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5 Click the Apply Changes link located at the top right hand corner of the page, to commit
the changes to the database.
Edit Automatic Call Distribution (ACD) Agent
STEPS:
1 From the Destinations Groups Edit Group page, scroll to the ACD Settings
section.
2 Click on the blue Agents link to the right of the words ACD Settings. The Agents page
appears.
3 Update the necessary information for agent(s) then click the SAVE CHANGES button.
The changes that you made will appear in the updated list.
4 Click the Apply Changes link located at the top right hand corner of the page, to commit
the changes to the database
Delete Automatic Call Distribution (ACD) Agent
STEPS:
1 From the Destinations Groups Edit Group page, scroll to the ACD Settings
section.
2 Click on the blue Agents link to the right of the words ACD Settings. The Agents page
appears.
3 From the list of existing agents, click on the box (placing a checkmark) to the left of the
Agent(s) that you want to delete. Click the DELETE SELECTED button.
4 The agent selected is removed from the list.
5 Click button to save the changes.
6 Click the Apply Changes link located at the top right hand corner of the page, to commit
the changes to the database.