IPitomy IP1100+ PBX Administrator Guide - Manual (Page 19)

IPitomy IP PBX Admin Guide
2011 Copyright  IPitomy Communication, LLC 1 v4.0.1
www.ipitomy.com
INTRODUCTION
About the IPitomy IP PBX
The IPitomy IP PBX is a powerful business communications platform. It is a pure IP PBX designed to use IP
networks for voice calls. Engineered to support from 10 to 500 users, the system will work with analog lines and
T1 /PRI lines for traditional Public Switched Telephone Network (PSTN) connectivity. In addition to traditional
telephone lines, the IPitomy IP PBX can use VoIP SIP Trunks, replacing traditional PSTN lines with a broadband
telephone service.
Benefits of VoIP Technology
The IPitomy IP PBX can support any or all of these connectivity methods simultaneously or in any combination.
Customers not quite ready to depend on VoIP providers for all of their business communications can start at their
own pace and gain a comfort level, shifting to VoIP broadband providers at their own pace.
Benefits of VoIP technology include:
• One Wiring System − The system uses a single wiring system for telephones and dataall data and
voice are on Local Area Network (LAN) Category 5 wiring.
• Web-based Administration − System administration is performed on the network through a Web-
based administration program. The Web-Based Administration can be used locally or remotely from
anywhere.
• Remote Users − When calls are routed over the Internet, long distance charges can be avoided. In
businesses with remote workers, these employees can stay logged into the office through a
broadband connection at all times without incurring any additional charges. Remote users have all of
the features of the local users. Remote users can be included in any ring groups, ACD (Automatic
Call Distribution) Queues and other call routing schemes.
• Centralized System Features − Every extension that is logged into the system is capable of
receiving and originating calls. The use of system features such as voicemail, automated attendant
and email are all centralized simplifying all support and maintenance.
• Reduced Costs − VoIP system users can reduce cost in many areas of a business. VoIP telephony
lowers the cost of support and maintenance costs, as well as, reducing telephony line costs by up to
50%.
• Simplifies Administration − Moves, additions and changes are simple. The IPitomy IP PBX
provides enhanced capabilities for users to make changes without incurring a service call.
• Investment Protection − VoIP, and in particular, Session Initiation Protocol (SIP)-based VoIP
products offer investment protection. The industry is rapidly moving toward Internet Protocol (IP)
communications technologies. Older digital and analog technologies are becoming obsolete and are
being replaced with IP-based products that will be around for a long time.
IPitomy IP PBX Features
Understanding the IPitomy IP PBX’s architecture and how it works will make installing the system simple.
The IPitomy IP PBX is an all-in-one business communications system. This powerful system includes a complete
suite of business communication applications in one appliance:
• Fully-featured Business Phone System
• Automated Attendant and Interactive Voice Response (IVR)
• Enhanced Call Distribution