IPitomy IP1100+ PBX Administrator Guide User Manual

Page 88

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IPitomy IP PBX Admin Guide

2011 Copyright  IPitomy Communication, LLC

70

v4.0.1

www.ipitomy.com

those prompts as custom messages for FollowMe feature.

Sections/Fields

Description

Play the Incoming
Message to Caller
before Starting Search

When Enabled (checked), the system plays the Status Prompt to the
caller.

Record the Caller’s
Name and Play it to
You

When Enabled (checked), the caller will be asked to record their
name, and will announce that recorded name prior to prompting the
called party to accept or reject the call.

Play the Unreachable
Message if You Could
Not Be Found

When Enabled (checked), this will play the Sorry Prompt if the call is
not answered, otherwise it goes right to the voicemail greeting.

Number of Seconds to
Total Search Time so
Caller Has Time to
Listen & Record

This allows you to configure how many seconds the system will spend
searching for the called party. Default is 12 seconds.

Call From Prompt

This plays when Record the Caller’s Name and Play it to You is
enabled (checked). The system default message is “Incoming Call
From”
followed by the recording the caller made of their name.

No Recording Prompt

This plays when Record the Caller’s Name and Play it to You is
disabled (not checked). The system default message of “You have
an incoming call”
followed by the Options Prompt.

Options Prompt

This plays after you have answered the call and prompts you to press
either “1” to accept the call or “2” to reject the call. The system
default message can be changed, but the options remain the same.

Please Hold Prompt

This plays to the caller alerting them that the system is going to find
the user they are trying to reach. The system default message of
“Please hold while I try to locate the person you are calling” will
play during the search process.

Status Prompt

This plays the system default message of “The person you are
calling is not at their desk, I will try to locate them for you”
.

Sorry Prompt

This plays if the person could not be reached or they reject the call.
The system default message of “I’m sorry, but I was unable to
locate the person you were calling”
.

Music On Hold

This allows you to specify a particular Music On Hold playlist to play to
the caller during the search process. The system default Music on
Hold (set at PBX Setup

Music on Hold) will play when this parameter

is set to system default.

Numbers

If selected (checked), the Follow Me feature will try to either
simultaneously or in sequence of priority to try and locate you by using
this call list.

Table 23 – Extensions Follow Me Settings and Descriptions

Add/Edit Follow Me Settings

The following outlines the steps to set calling permissions for extensions.

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