IPitomy IP1100+ PBX Administrator Guide - Manual (Page 241)

IPitomy IP PBX Admin Guide
2011 Copyright  IPitomy Communication, LLC 223 v4.0.1
www.ipitomy.com
Softphone Installation
STEPS:
1 Using the Internet Explorer, go to the CounterPath website at the
www.counterpath.com .
2 Download the CounterPath™ Softphone to be used with the system. The installation
utility will install a phone icon in the toolbar of the operating system. It looks like a green
light.
3 Left click the Softphone Icon in the operating system toolbar. The Softphone will
appear.
4 Right click on the Softphone and select SIP Account Settings from the drop-down
menu.
5 Click Properties. The properties window for the Softphone will appear.
6 Enter a Display Name. This is the name of the person or department associated with the
phone.
7 Create a User Name. This is the extension the phone will be off of the IPitomy IP PBX.
Be sure to use a number that is not being used by an existing extension.
8 Enter a Password. This password will need to be the same as the one used in the
IPitomy IP PBX Extension Setup (Add New) page.
9 Enter the Extension Number in the Authorization User Name field.
10 Enter the Domain (IP Address) of the system to which the Softphone is to be connected.
11 Click Apply then select OK. Softphone Account Settings page will close.
12 Log into the IPitomy IP PBX (if not already logged in). Click Destinations and
Extensions in the navigation bar of the system’s administration menu. The Extensions
page will appear.
13 Click Add New. The Edit Extensions page will appear. Note that each new extension
added automatically has a voice mailbox created.
14 Insert the Name or department associated with the extension being created.
15 Create an Extension Number for this person or department.
16 Populate the Email address for the person or extension. This will allow the system to
forward email messages to the address of the person at the extension.
17 Select a status from the drop-down menu. An extension can be:
• Active – Currently in use.
• Disabled – Not currently in use.
18 Create a voicemail PIN for the extension. PIN numbers must be between 3 and 4
characters long. The default setting is for the PIN to be the extension number. Be sure to
instruct users to change the PIN to avoid unauthorized use.
19 Enter a Ring Time. This is the time in seconds that a call will ring before it is considered
unanswered. Ring time must be between 1 and 360 seconds in length.
20 Define a Call Limit. This is the number of concurrent calls allowable at an extension.
The Call Limit selected must be between 0 and 9. This limit will depend on the phone
being installed.