IPitomy IP1100+ PBX Administrator Guide User Manual
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IPitomy IP PBX Admin Guide
DTMF (Dual-tone Multi-frequency)
– This is the touch-tone or audio signal a phone sends to a phone
system to get it to perform some action.
Dynamic
IP– An IP address that changes and is not static.
Dynamic Host Configuration Protocol (DHCP)
- This is a computer networking protocol used by hosts
(DHCP clients) to retrieve IP address assignments and other configuration information.
E
Encryption
– The process of scrambling data to prevent the accurate interpretation of this data by anyone
except those for whom it is intended.
Ethernet
- a family of frame-based computer networking technologies for local area networks (LANs).
F
Firewall
- A firewall is a part of a computer system or network that is designed to block unauthorized access
while permitting authorized communications. It is a device or set of devices which is configured to permit or deny
computer based application upon a set of rules and other criteria.
Forward
– the action of automatically configuring a call that was intended for one party to go to another
destination.
G
Gateway
– A device that interconnects networks with different, incompatible communications protocols.
H
I
Institute of Electrical and Electronics Engineers (IEEE)
– An independent institute that develops
networking standards.
Infrastructure
– Currently installed computing and networking equipment.
IP Telephony
– Phone service (voice calls) carried over a network using Session Initiation Protocol.
Interactive Voice Response (IVR)
- IVR is a telephony technology that can read a combination of touch tone
and voice input. It gives users the ability to access a database of information via phone. A typical IVR system has
several menus of prerecorded options that the caller can choose from. While many choices are as basic as
choosing a number, some options may require the caller to speak detailed information such as his name or
account number. This input is read by the IVR system and is used to access the appropriate information in the
database.