IPitomy IP1100+ PBX Administrator Guide User Manual
Page 9
IPitomy IP PBX Admin Guide
View CDR Report – Smart Personal Console .............................................................................................................. 208
View CDR Report – PBX Administration ...................................................................................................................... 209
Export CDR Report ........................................................................................................................................................ 209
Queue Graphs .......................................................................................................................................................209
Run Queue Graph Report.............................................................................................................................................. 210
Overview Tab .................................................................................................................................................................................. 211
Agents Tab...................................................................................................................................................................................... 212
Graph Tab ....................................................................................................................................................................................... 213
Logs Tab ......................................................................................................................................................................................... 213
Diagnostics............................................................................................................................................................214
View System Diagnostics....................................................................................................................................214
Monitoring .............................................................................................................................................................215
APPENDICES .................................................................................................................................... 216
Appendix 1: Key Types and Codes.....................................................................................................................216
Appendix 2: IP Telephones..................................................................................................................................219
IPitomy 550 .........................................................................................................................................................219
IPitomy 55i ..........................................................................................................................................................219
IPitomy 53i ..........................................................................................................................................................219
IPitomy 53i IP Phone...........................................................................................................................................220
IPitomy 57i ..........................................................................................................................................................220
6739i....................................................................................................................................................................220
IP120 ...................................................................................................................................................................220
IP51i ....................................................................................................................................................................221
IPitomy 536M ......................................................................................................................................................221
IPitomy 560M ......................................................................................................................................................221
APPENDIX 3: SOFTPHONES ........................................................................................................... 222
CounterPath™ eyeBeam
®
1.5 and X-Lite
®
3.0....................................................................................................222
What is a Softphone?..........................................................................................................................................222
X-Lite
®
3.0 Free Softphone .................................................................................................................................222
eyeBeam
®
1.5 (Pricing available at www.counterpath.com)...............................................................................222
Softphone Installation..........................................................................................................................................223
Forward Settings .................................................................................................................................................224
Provisioning Forward Settings ..................................................................................................................................... 224
Changing a Forwarding Number from an Extension .................................................................................................. 224
Changing a Forwarding Number from a PC................................................................................................................. 225
Changing a Forwarding Number While Away from an Extension ............................................................................. 225
Advanced Settings ..............................................................................................................................................225
Network Settings............................................................................................................................................................ 225
APPENDIX 4: IP ADDRESSES ......................................................................................................... 226
Determining Local Network Address (on a Microsoft
Windows
Machine) .................................................226
Determining an Available IP Address .................................................................................................................226
APPENDIX 5: DHCP SETTINGS ....................................................................................................... 227
Leasing Time for an IP Address ..........................................................................................................................227
Determining/Viewing DHCP Settings on a Linksys
Router ...............................................................................227
Tips for Understanding the IP Address List ........................................................................................................227
APPENDIX 6: ROUTER CONFIGURATION ...................................................................................... 228