IPitomy IP1100+ PBX Administrator Guide - Manual (Page 242)

IPitomy IP PBX Admin Guide
2011 Copyright  IPitomy Communication, LLC 224 v4.0.1
www.ipitomy.com
21 Create a Call Group number. This number assigns this extension to a group with a
similar purpose (e.g., Sales or Customer Service). Multiple call groups can be assigned
to each extension by putting a comma between the group numbers. The call groups also
define which Pickup Groups can answer calls to this extension.
22 Create a Pickup Group. This number must match the Call Group number(s). It defines
the Call Group Numbers this extension can pickup remotely by pressing *8.
23 Click Apply Schedule. When an extension is created, a schedule destination is created.
This schedule is not activated until the Apply Schedule box is selected. When it is
selected, you can setup a schedule for this extension by selecting Schedule under the
Destinations Menu and clicking on the schedule for that extension. Extension schedules
will appear with the name of the extension (e.g., Extension 123 would appear as
“ext_123”). See the Schedules section of this guide for more information.
Forward Settings
The forwarding settings are made to be very user friendly. The settings may be modified from the Smart Personal
Console, changed from your telephone extension or changed remotely from any telephone (including cell phones)
using the touch-tone key pad of any telephone.
Forward settings routes calls to a different destination. These settings can be:
• Unconditional – Always route calls to a specific destination.
• Busy – Route calls to a specific destination when the extension is in use or do not disturb is
selected.
• No Answer – Route calls to a specific destination when a call is not answered.
• Unavailable – Route calls to a specific destination when a phone is turned off, is not
registered with the system or has reached its call limit (as set In the IP PBX).
Provisioning Forward Settings
STEPS:
1 Pick the setting to be provisioned – Unconditional, Busy, No Answer or Unavailable.
2 Select Enabled or Disabled. Disabled turns the forward setting off. Enabled turns the
forward setting on.
3 If the Forward setting is Enabled, you can choose to select a destination from the drop-
down list. The IPitomy IP PBX allows calls to be forwarded to a PSTN. Forward calls to a
PSTN number by entering it into the field provided. Calls can be forwarded to any
destination (or telephone number) in the drop-down list or any telephone number.
Changing a Forwarding Number from an Extension
Only unconditional forwarding can be changed from a touch-tone keypad.
• Dial *90 to disable forwarding.
• Dial *91 to enable forwarding.
• Dial *92 to set the forwarding number.