Service – ZOLL Propaq M Rev B User Manual

Page 25

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Service

9650-0803-01 Rev. B

Propaq M Operator’s Guide

1-17

4.

Use Restrictions: As the Purchaser, you may physically transfer the products from one
location to another provided that the software/firmware is not copied. You may not disclose,
publish, translate, release or distribute copies of the software/firmware to others. You may
not modify, adapt, translate, reverse engineer, decompile, crosscompile, disassemble or
create derivative works based on the software/firmware.

NO IMPLIED LICENSE

Possession or purchase of this device does not convey any express or implied license to use the
device with replacement parts which would, alone, or in combination with this device, fall
within the scope of one or more of the patents relating to this device.

Service

The Propaq M only requires recalibration of the CO

2

module. Service is required after 20,000

hours of use of the CO

2

module. Appropriately trained and qualified personnel should,

however, perform periodic tests of the monitor functionality to verify proper operation.

If a unit requires service, contact the ZOLL Technical Service Department.

When requesting service, please provide the following information to the service
representative:

Unit serial number

Description of the problem

Department using the equipment and name of the person to contact

Purchase order to allow tracking of loan equipment

Purchase order for a unit with an expired warranty

Sample ECG or other stripcharts demonstrating the problem (if available and applicable),
less any confidential patient information.

For customers In the U.S.A.

For customers outside the U.S.A.

Telephone:

Fax:

1-800-348-9011
1-978-421-9655

1-978-421-0010

Call the nearest authorized ZOLL Medical Corporation
representative.

To locate an authorized service center, contact the
International Sales Department at

ZOLL Medical Corporation
269 Mill Road
Chelmsford, MA 01824-4105

Telephone: 1-978-421-9655

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