HP Remote Assistant Card - Manual (Page 12)

Technical Support
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Technical Support
Telephone Support
The HP-supplied hardware and software in HP servers are covered by no-charge
telephone assistance during the warranty period. In some geographic areas this
telephone support is provided by Hewlett-Packard; in other areas, telephone support is
provided by your reseller.
For non-HP-supplied products, support numbers are included in the product
documentation or are available from your reseller.
Hewlett-Packard provides telephone assistance in installing, configuring, and
diagnosing the server such that one local client PC is able to log into an HP-supported
network operating system.
Assistance with additional functions, such as system design, operating system
upgrades, or performance optimization—and assistance with other technical areas,
such as cabling, non-HP hardware, or multiple operating system environments—is
available from Hewlett-Packard, resellers, or consultants at additional charge. For
example, HP offers Network Phone-In Support Service with a 7-day, 24-hour option
for network operating systems and multi-vendor hardware. Contact your local HP
office for details.
Obtaining HP Repair and Telephone Support
U.S. and Canada. For hardware service and telephone support, contact either:
•
Participating Service Authorized HP Personal Computer Reseller
•
HP Customer Support Center (Colorado) (1 970) 635-1000 from 6 AM to
8 PM Mountain Time on Monday through Friday and from 9 AM to 3 PM
Mountain Time on Saturday
Europe. For hardware service and telephone support, contact either:
•
Participating Service Authorized HP Personal Computer Reseller
•
HP Customer Support Center (Amsterdam):
Dutch language (+31 20) 581-3331
English language (+31 20) 581-3330
German language (+31 20) 581-3333
French language (+31 20) 581-3332