HP Remote Assistant Card User Manual

Page 88

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3 Server Software Installation and Configuration

70

Installing the Server Software for Microsoft Windows NT

For Microsoft Windows NT, the additional HP Remote Assistant software you install
on each Microsoft Windows NT server includes:

HP Remote Assistant SNMP Agent
This agent works behind the scenes to handle all SNMP queries from the remote
management console and sends SNMP traps to the remote management console.

HP Automatic Server Restart
Automatic Server Restart (ASR) eases the burden of dealing with a system crash or
hang by automatically restarting the system if such a failure occurs. A
combination of software and hardware is used to do this. When ASR is enabled,
the ASR software periodically notifies the ASR hardware that the system is
running correctly. When the system crashes or hangs, the ASR hardware is no
longer notified and will automatically restart the system after a pre-configured
amount of time. The system must be configured to successfully restart without user
intervention.

Not all system hangs cause a system restart. For example, if the network operating
system is still functional, yet all forms of user input have been disabled due to error
(giving the appearance of a system hang), then ASR will not cause a system restart.

In addition to its other capabilities, the HP Remote Assistant provides ASR
hardware for systems that do not have it built in and extends the ASR capabilities
for all systems. It captures the last screen as the system hangs which usually
contains critical troubleshooting information. It also logs system restarts for later
review and has the ability to page when the system restarts. Finally, the HP Remote
Assistant can initiate a complete server power-cycle rather than just a simple
system reset.

Windows NT Console Redirection
If you have a Windows NT 3.51 server and want to be able to redirect what's
graphically displayed on your server to a remote Windows NT 3.51 or Windows 95
PC console, you must also install the pcANYWHERE32 host software included
with this package.

Note that these items should be installed on each Microsoft Windows NT server that
has an HP Remote Assistant accessory.

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