Installing the server software for os/2, Setting up asr for os/2 – HP Remote Assistant Card User Manual

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3 Server Software Installation and Configuration

76

Installing the Server Software for OS/2

For IBM OS/2, the additional HP Remote Assistant software you install on each IBM
OS/2 server includes:

HP Automatic Server Restart
Automatic Server Restart (ASR) eases the burden of dealing with a system crash or
hang by automatically restarting the system if such a failure occurs. A
combination of software and hardware is used to do this. When ASR is enabled,
the ASR software periodically notifies the ASR hardware that the system is
running correctly. When the system crashes or hangs, the ASR hardware is no
longer notified and will automatically restart the system after a pre-configured
amount of time. The system must be configured to successfully restart without user
intervention.

Not all system hangs will cause a system restart. For example, if the network
operating system is still functional, yet all forms of user input have been disabled
due to error (giving the appearance of a system hang), then ASR will not cause a
system restart.

In addition to its other capabilities, the HP Remote Assistant provides ASR
hardware for systems that do not have it built in and extends the ASR capabilities
for all systems. It captures the last screen as the system hangs which usually
contains critical troubleshooting information. It also logs system restarts for later
review and has the ability to page when the system restarts.

Note that ASR should be installed on each Microsoft and OS/2 server that has an HP
Remote Assistant accessory.

Setting Up ASR for OS/2

This section describes how to install ASR for OS/2. To install ASR for OS/2, you
must have already installed OS/2 on your system.

Perform the following steps to install ASR for OS/2:

1. Insert the disk labeled HP Remote Assistant Server Diskette into a floppy drive on

the server (for example, drive A:).

2. Copy the files from A:\OS2 to your hard disk (for example, C:\HPNSA).

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