Dos file transfer – HP Remote Assistant Card User Manual

Page 144

Advertising
background image

6 Troubleshooting

126

DOS File Transfer

When I attempt to send a file to the server, I get the message "Timed out
waiting for the file transfer utility to start."

Files cannot be transferred between the server and the remote console unless the file
transfer utility (HPRAXFER.EXE) has been successfully launched. Check that the
server is running in DOS mode and that the file transfer utility is in the current
directory or in the DOS path. Alternatively, you can transfer files to the Utility
Partition by selecting a file transfer option from the Utility Partition's Remote
Assistant sub-menu using console redirection.

You can also use the EISA Configuration Utility to verify that the HP Remote
Assistant is configured for server management functions and file transfer. File transfer
cannot be performed unless a COM port is available. Make sure that no other serial
device, such as an internal modem, is using the same COM port.

I successfully sent a file to the server but don't know where it is stored.

If you chose the XModem option, the file is in the path and under the filename you
specified. If you did not provide a path or used the ZModem option, the file is stored in
the current server directory. If you transferred a file to the Utility Partition, it is stored
in the directory of the utility you selected. For example, if you had previously selected
"Update BIOS files", the transferred file will be found in the directory containing the
BIOS update utility.

Advertising