Welch Allyn Connex Integrated Wall System - User Manual - Manual (Page 146)

Message Possible cause Suggested action
Retry temperature measurement.
Note This message often
accompanies other
temperature messages.
A probe heater or data error
occurred
Retry the temperature
measurement. If the problem
persists, replace the probe.
User settings require
adjustment
Adjust the user settings and
retry.
Weight scale messages
Message Possible cause Suggested action
Weight scale not functional.
Call for service.
The weight scale is not operating properly. Call for service.
Physical assessment instrument handles
Symptom Possible cause Suggested action
The lamp does not illuminate There is no lamp in the handle head Install a lamp in the handle head.
The lamp is burned out Install a new lamp.
The other handle is off the cradle Place the other handle in the
cradle.
The system is not powered up Power up the system.
The platform handle controller
PCBA is defective
Call service.
The handle assembly is defective Call service.
The lamp is too dim The rheostat setting is too low Increase the rheostat setting.
The platform handle controller
PCBA is defective
Call service.
The handle assembly is defective Call service.
The lamp is too bright The rheostat setting is too high Decrease the rheostat setting.
The platform handle controller
PCBA is defective
Call service.
The handle assembly is defective Call service.
The lamp brightness does not
adjust
The platform handle controller
PCBA is defective
Call service.
The handle assembly is defective Call service.
The handle becomes very hot to the
touch
The lamp has been on for an
extended period of time
Return the handle to the cradle.
140 Troubleshooting Welch Allyn Connex ® Integrated Wall System