GE Industrial Solutions Entellisys 5.0 User Manual User Manual

Page 275

Advertising
background image

Alarms and events description and system troubleshooting guide

263

A

IP Address in CPUB Written As
[n.n.n.n] From [n.n.n.n]

The IP address in CPU B has been changed as
specified.

Communications (other) related

Caution: Email Attempt
Failed.SMTP Error X

Indicates a problem reaching the specified e-mail
server.

For e-mail specific issues, in addition to the
general communications troubleshooting
tips above (

HMI/CPU Communications Events

on page 261

):

Verify that the specified e-mail server is
available and online.

Verify that the Firewall/VPN appliance (if
installed) is configured to permit this type
of traffic.

Email for Alarm Notification
Mail Sent OK

An attempt to send an alarm e-mail notification
was successful.

Email for Preventative
Maintenance Notification Sent
Out OK

An attempt to send a PM e-mail notification was
successful.

Clock and Time Synchronization Related

Time Synchronization Disabled Logged to record that the HMI is no longer

synchronizing the real-time clock on each CPU

Time Synchronization Enabled Logged to record that the HMI is now synchronizing

the real-time clock on each CPU

Time Synchronization
Frequency Set To [NN] Hours

Logged to record a change in the setting which
determines how often the HMI synchronizes the
real-time clock on each CPU

Time Synchronization
Successful

Logged each time the HMI synchronizes the
real-time clock on each CPU

Caution: Time Synchronization
Failed with [CPU A/B]

Logged when the HMI is unable to synchronize the
real-time clock of a given CPU

See the communications troubleshooting tips
above (

HMI/CPU Communications Events

on page 261

).

Caution: Daylight Savings Time
Error X

The HMI was unable to resolve the time zone
settings

Contact GE Post Sales Service (see

How to

contact us on page 2

).

Daylight Savings Time in
Effect, Time Synchronized

Logged when a daylight savings transition and
resynchronization occurs

Standard Time in Effect, Time
Synchronized

Logged when a return to standard time and
resynchronization occurs

Time Synchronization
Successful

Logged the first time or first time since last failure
when HMI time sychronization is successful

Time Server Not Responding
Or Not Reachable

Logged once if time synch fails

See chapter 5.5 in DEH-500 the System
Administrator’s manual for troubleshooting

Table A-4 HMI/CPU Communications Related Events

Event

Description

Notes and Troubleshooting tips

Advertising