A.2.4 cpu settings related events – GE Industrial Solutions Entellisys 5.0 User Manual User Manual

Page 276

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Alarms and events

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A

A.2.4 CPU Settings Related Events

Unable to start Windows Time
Service. Time Synchronization
Failed

Logged by HMI on startup if it is not able to start the
Windows Time Service during initialization of the
time service routines. This impacts only HMI
synchronization, CPUs may be correctly
synchronized.

May be due to the operating system
permissions on the HMI. Login to the
computer as an administrator, navigate to
the time sync screen and toggle the Sync
HMI checkbox. See chapter 5.5 in DEH-500
the System Administrator’s manual for
troubleshooting

Caution: Unable to stop
Windows Time Service

Logged by HMI on shutdown if it is not able to stop
the Windows Time Service. Attempt to stop Time
service is performed only if it was not running
previously before starting HMI

Table A-4 HMI/CPU Communications Related Events

Event

Description

Notes and Troubleshooting tips

Table A-5 CPU Settings Related Events

Event

Description

Notes and Troubleshooting tips

Default CPU set to CPUA

The default view for the HMI has been set to CPU A

Default CPU set to CPUB

The default view for the HMI has been set to CPU A

Messnger Commission
Command Sent for Breaker
[Name]

Logged when a command to commission an
EntelliGuard Messenger is issued to a CPU

Messnger Decommission
Command Sent for Breaker
[Name]

Logged when a command to decommission an
EntelliGuard Messenger is issued to a CPU

Frequency Set To [50/60]Hz for
[CPUA/B]

Logged to record a change in the frequency setting
for a given CPU

Caution: Settings Failed Writing
Frequency to [CPUA/B]

Logged to indicate that a request to change the
system frequency of a given CPU was rejected

Also check the event log for communication
errors within the general time frame in which
this event occurred. See the communications
troubleshooting tips above if this is the case
(

HMI/CPU Communications Events

on page 261

).

Caution: Settings Failed Writing
Commission Status To [CPUA/B]

Logged to indicate that a request to change the
commissioning status of a given CPU was rejected

Also check the event log for communication
errors within the general time frame in which
this event occurred. See the communications
troubleshooting tips above if this is the case
(

HMI/CPU Communications Events

on page 261

).

Attention: System Freq
[50/60]Hz While CPU Synch
Clock Freq [60/50]Hz

Indicates a discrepancy between the frequency
jumper setting on the Hardware CPU sync clock in
the CPU chassis and the firmware setting in the
HMI / CPU

Verify that the jumper on the CPU synch clock
is set to the same system frequency as the
software setting.

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