GAI-Tronics TMA Version 7.5.0 Telephone Management Application (TMA) User Guide (Ver. 7.5.0 and newer) - Manual (Page 106)

Pub. 42004-479B
Telephone Management Application (TMA) User Guide Page 103 of 128
e:\standard ioms - current release\42004 instr. manuals\42004-479b.doc
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Each check box selection and drop-down list is explained below.
Table 28. Critical Failures Group #9–16 Column (Fault Conditions)
Check Box Function
Stuck Buttons A telephone will always check for stuck buttons (including the keypad, if
equipped) and this selection is checked by default. If unchecked, any stuck button
detected by the telephone is deemed non-critical and will not appear in an
exceptions (fault) report.
Line Interrupt A telephone monitors the connected phone line for the purpose of reliability, and
this selection is checked by default. If unchecked, any disruption in phone line
service is deemed non-critical and will not appear in an exceptions (fault) report.
MicroProc Self
Test A telephone performs a self-diagnostic test of the installed firmware and this
selection is checked by default. If unchecked, any corruption of the firmware is
deemed non-critical and will not appear in an exceptions (fault) report.
Call Log 90% Full A telephone contains 32 call log records and when full, the oldest records are
discarded from memory. This selection is unchecked by default, but if checked, a
telephone with a nearly full call log history will appear in an exceptions report.
N OTE : This feature is useful if phone calling records are deemed important.
Last Maintenance
Call Interrupted If a telephone has its most recent poll call interrupted, and the call does not
complete normally, it reports this fault. This selection is unchecked by default, but
if checked, this fault will be classified as “Critical,” and this fault for the phone
will be included in an exceptions report.
Acoustic Path Test A RED ALERT ® Hands-free phone performs a diagnostic test of its speaker and
microphone during a poll call. This selection is checked by default. If unchecked,
an abnormal audio path test result is deemed non-critical and will not appear in an
exceptions (fault) report.
Memory
Synchronize When a telephone reports health status via a poll call or call-in, the phone’s auto-
dial memory numbers are checked against what is stored in he TMA database to
ensure all numbers match. This selection is checked by default, but if unchecked
and the auto-dial memory numbers do not match, it is deemed non-critical and will
not appear in an exceptions (fault) report.
Configuration
Synchronize When a telephone reports health status via a poll call or call-in, the phone’s
configuration settings are checked against what is stored in the TMA database to
ensure all parameters match. This selection is checked by default, but if
unchecked and the configuration settings do not match, it is deemed non-critical
and will not appear in an exceptions (fault) report.
Voice
Annunciation
Option Battery
Test If the Voice Annunciation Option is installed in a Type A telephone, the phone
performs a diagnostic test of the Voice Annunciation battery during a poll call.
This selection is checked by default. If unchecked, a “low battery” result is
deemed non-critical and will not appear in an exceptions (fault) report.
In the Critical Failures section, check boxes in column #1–8 are linked to the adjacent drop-down lists in
the Indicator Name #1–8 column. The Indicator Name selections assign a name to an input switch of
the telephones in the system. The selected Indicator Name appears in the Exceptions reports, and also
next to the Critical Failures #1–8 check boxes.