GAI-Tronics TMA Version 7.5.0 Telephone Management Application (TMA) User Guide (Ver. 7.5.0 and newer) - Manual (Page 79)

Pub. 42004-479B
Telephone Management Application (TMA) User Guide Page 76 of 128
e:\standard ioms - current release\42004 instr. manuals\42004-479b.doc
03/14
TMA Status Reporting
TMA supervises telephones by calling them, one at a time, and requesting the telephone’s health status.
This is accomplished through Polling and/or Call-in, which are defined below:
Polling method – TMA contacts each telephone based on the schedule. The telephone responds and
transmits health check information to TMA for storage in the TMA database.
Call-in method – the telephone initiates the call to TMA and health information is gathered from the
telephone.
N OTE : The call direction listed in any report is taken from the telephone’s perspective, not the TMA
perspective. Thus, a “poll call” is an incoming call from TMA, and a “call-in” is an outgoing call to
TMA.
TMA provides a variety of reports detailing telephone activity and configuration. Reports are generated,
printed, and scheduled through a dialog box screen with tabs and drop-down window fields. To access
the screen, select “Reports” in the menu bar, and click on “Detailed Reports”