GAI-Tronics TMA Version 7.5.0 Telephone Management Application (TMA) User Guide (Ver. 7.5.0 and newer) - Manual (Page 65)

Pub. 42004-479B
Telephone Management Application (TMA) User Guide Page 62 of 128
e:\standard ioms - current release\42004 instr. manuals\42004-479b.doc
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Monitoring In-Progress Communications
TMA uses two distinct applications dedicated to communicating with SMART telephones and VoIP
telephones. The application SMART Phone Interface (SPI) is used to monitor the progress of
communication to or from a SMART telephone. To view the status window, right click on the phone icon
in the task bar notification area to display the SPI pop-up menu, as shown below. The application VoIP
Phone Interface (VPI) is used to monitor the progress of communication to or from a VoIP telephone. To
view the status window, right click on the phone icon in the task bar notification area to display the VPI
pop-up menu, as shown below. WARNING: It is very important that the “SERVICEPASSWORD” does
not change in any VoIP phone. Doing so will prevent all communications between the phone and VPI.
The default password is “service123password”.
SPI Telephone Icon in Taskbar Notification Area SPI Menu
VPI Telephone Icon in Taskbar Notification Area VPI Menu
Table 17. SPI Menu
Selection Function
View call status When selected, the SPI Call Status window appears, as shown below.
Hide call status When selected, the SPI Call Status window closes.
Terminate SPI When selected, the SPI session closes and contents of the last call report are lost.
To re-open an SPI session, double click on the Launch DTMF desktop icon.
Table 18. VPI Menu
Selection Function
View status When selected, the VPI Status window appears, as shown below.
Hide status When selected, the VPI Status window closes.
Terminate VPI When selected, the VPI session closes and contents of the previous data transfer
are lost. To re-open a VPI session, double click on the Launch DTMF desktop
icon.