GAI-Tronics TMA Version 7.5.0 Telephone Management Application (TMA) User Guide (Ver. 7.5.0 and newer) - Manual (Page 8)

Pub. 42004-479B
Telephone Management Application (TMA) User Guide Page 5 of 128
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TMA Database
The TMA database must contain one phone record for each supervised telephone on site. Information
contained in this section explains how the TMA database is structured and how phone records are added
into the database, based on demographics of the site or facility.
TMA Database Structure
Phone records are organized in a tree structure with a “domain” as the highest level in a system
configuration. The domain is typically the name of the site or facility. Beneath the domain there are
three “group levels” used to organize the phones. Each level provides the means to organize the
telephone system within the tree structure. Individual phone records are always contained in group
level 3.
When planning a system, considerations should be given to the physical geographic locations of the
telephones, physical telephone lines, the types of telephones in the system, and the administrative process
of assigning phone maintenance tasks. Careful planning facilitates the use of the many sorting options
provided by the TMA reports.
Domain Name – is the highest level and is generally the name of the site or facility.
└ Group Level 1 – can be a satellite location or region, e.g., North or South Campus.
└ Group Level 2 – is typically an area within a satellite location or region, e.g., Northeast quadrant
└ Group Level 3 – is the lowest level where individual telephones reside (a building or area).