GAI-Tronics TMA Version 7.5.0 Telephone Management Application (TMA) User Guide (Ver. 7.5.0 and newer) User Manual

Page 78

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Pub. 42004-479B

Telephone Management Application (TMA) User Guide

Page 75 of 128

e:\standard ioms - current release\42004 instr. manuals\42004-479b.doc
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When

Current Poll List

is selected, the window shown below will appear displaying a list of all

telephones scheduled (in the database with an enabled status) for polling.

The Current Poll List window displays several columns and two buttons. Each is explained below.

Table 22. Current Poll List Columns and Buttons

Column Description

Phone

Displays the description assigned to a telephone.

Attempts

Displays how many attempts TMA has attempted to contact the telephone for polling.

N

OTE

: During polling TMA will make three attempts to receive a telephone’s health

status.

Synchronize Displays whether or not synchronization is pending for the telephone (awaiting next

phone contact).

In Process

This column displays whether or not a poll call for the telephone is being processed.

N

OTE

: If a telephone has become inactive and appears on the inactive report for more

than a day, check the In Process field to verify it is not set to “True.” If the In Process
shows True, TMA is waiting for a response from the telephone. To reset the In Process to
“False,” perform a simple poll call to reset polling status of the telephone. For additional
information, refer to the “Troubleshooting” section.

Button Function

Refresh

When clicked, all information in the window is updated based on the most recent entries
or changes.

Close

When clicked, the window will close.

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