Partners in care service agreements, Connex components general maintenance – Welch Allyn Connex CS Central Station & Server - User Manual User Manual
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Introduction
Welch Allyn
Partners in Care service agreements
While product warranties provide basic assurance of Welch Allyn hardware and software
quality, they may not include the full range of services and support you need. Welch Allyn
offers premium service and support through our Partners in Care program. Whether you
service your own devices and require a minimum of support or rely on us to service your
device, Welch Allyn provides a program that will meet your needs. For more information
visit our web site
your sales representative.
Connex components general maintenance
General preventive maintenance consists of basic cleaning of equipment, inspection, and
verification of the equipment and system operation. Only a trained biomedical engineer
should perform these tasks.
Perform general preventative maintenance according to the following
recommended schedules:
Service Activity
Frequency
Component
Action
Inspection
Bi-annually
Central Station
Computer
•
Visually inspect all cables, connectors, and
indicators.
•
Perform alarm test and confirm proper operation
of audio speakers.
Connex server
Computer
•
Visually inspect all cables, connectors, and
indicators.
•
Review O/S system performance logs and tool
reports.
Display
•
Visually inspect all cables, connectors, and
indicators.
•
Inspect display quality and settings, such as
brightness and contrast.
Keyboard
•
Visually inspect keys and cables.
•
Test function of keys.
Mouse
•
Visually inspect cables and connectors.
•
Test functions of rollers and control buttons.
Printer
•
Run the on-board print quality tests.
•
Visually inspect display LEDs, connectors, cable,
and controls.