FaxBack NET SatisFAXtion 8.7 (Including R3) - Manual - Manual (Page 10)

1 – Introduction NET SatisFAXtion 8.7 Manual 10
will handle routing, monitoring port activity, adding/changing/deleting users and
groups, reporting, etc.
Depending on the password rights associated with each network user, NET
SatisFAXtion offers different levels of administrative control. Thus, network
administrators can provide department heads and MIS managers with a view of
fax server activity or reporting functions without actually granting the rights to
change system parameters or user information.
1.5.2.3
The LaunchPad Website
When NET SatisFAXtion is installed, a web server is also installed on the serv-
er. This becomes the hosting site of the LaunchPad Website, which is the Re-
source Center for administrators and users of NET SatisFAXtion. All
administrator and client downloads can be installed from this site by simply
clicking on the appropriate download link. There is user documentation and
screen shots for each client application as well as technical support documents
and a link to FaxBack’s online Knowledge Base.
1.5.2.4
The Report Utility
The NET SatisFAXtion Report Utility is a powerful tool that allows administra-
tors to run real-time usage reports. The utility logs directly into the NET Satis-
FAXtion server to derive real-time message statistics.
The Report Utility performs queries against the usage database and allows you
to display the results in a table or a graphical display. Also, with a single click
Microsoft Excel can be opened with the table data present such that all the
graphing and sorting capabilities provided by Excel can be used.
The utility allows you to extract data based on a custom calendar or for preset
date ranges.
An entire chapter of this manual is devoted to this utility. Please refer to the
chapter “Report Utility” for usage instructions and examples.
1.5.3
Supported Clients
Net SatisFAXtion offers native support for nearly all e-mail clients or stand
alone clients such as Microsoft Fax and Windows Fax and Scan. Regardless
which of these fax interfaces you are using, NET SatisFAXtion delivers powerful
real-time fax delivery status for every user, giving you the ultimate confidence
in fax delivery.
Microsoft Fax – Built in to most Microsoft Windows platforms, Microsoft Fax
is an easy-to-use, full-featured faxing application.
Email Clients – NET SatisFAXtion can easily fax from any mail client, including:
• Microsoft Outlook: Users can send, receive, manage and track the sta-
tus of faxes through their Outlook mail client.