3 fax speed, 2 voice over ip, Voice over ip – FaxBack NET SatisFAXtion 8.7 (Including R3) - Manual User Manual

Page 23

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2 – Server Administration

NET SatisFAXtion 8.7 Manual

23

2.2.1.3

Fax Speed

Fax speed is controlled by three things: the maximum speed the sender sup-
ports, the maximum speed the receiver supports, and what speed the phone
lines and telephone network can support. The

lowest

of these three speeds

will be used. For example, if the sender supports speeds up to 14,400, the re-
ceiver supports speeds up to 12,000, but the line can only support 9600, the
fax will be sent at 9600.
There are two common reasons to change the allowed fax speed:
Prevent Slow Faxes: At the lower speeds faxes can take an unusually long
time to send or receive. It is useful to increase the minimum allowed speed to
9600 to disallow faxes from using very slow speeds. If the line quality is poor
enough that the fax cannot be sent or received at 9600, it will fail instead of
using lower speeds.
Troubleshooting Poor Line Quality: If line quality is poor and many faxes are
failing with communication errors, success rate may be slightly improved by de-
creasing the maximum allowed fax speed to 9600.
You can configure the speeds allowed for sending and receiving in the Change
Server Settings utility,

Start Programs NET SatisFAXtion

Change

Server Settings

. Click on the

Fax Hardware Settings

button. Select a port and

click

Advanced

.

2.2.2

Voice over IP

Licensing: Voice over IP requires the

IPFax

feature.

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