FaxBack NET SatisFAXtion 8.7 (Including R3) - Manual - Manual (Page 56)

2 – Server Administration NET SatisFAXtion 8.7 Manual 56
2.5.1.8
Enabling DTMF Collection
Each type of fax device has its own method for enabling DTMF collection. Refer
to the section specific to your device.
2.5.1.8.1
AudioCodes MediaPack MP114 / MP118
In order to enable DTMF collection for AudioCodes MediaPack gateways, a
simple configuration change must be made.
Log in to the MediaPack’s web interface. The default user name is “Admin” and
password is “Admin.” The administrator may have changed these defaults.
Navigate to
Protocol Management Endpoint Settings Automatic Dialing ⇨ ⇨
Change the Auto Dial Status for all ports to “Hotline.”
Click Submit.
Be sure to click the Burn button at the top of the page to make the
changes permanent.
When the MediaPack receives a call it will now play a second dial tone. The PBX
or phone switch will deliver DTMF tones, and the call will ring through to the
fax server. If you make this change, and hear dial tone after you call a fax ex-
tension, then the PBX is not delivering DTMF.
2.5.1.8.2
Dialogic Brooktrout Fax Cards
Use the DTMF Setup utility to enable DTMF collection. DTMF Setup can be
found in
Start Programs NET SatisFAXtion Extended Server Settings ⇨ ⇨ ⇨ .
Click Fax Port Settings , then Launch DTMF Setup .
2.5.1.8.3
Dialogic Eicon Diva Server
Each port’s init_string in the Class1 registry must have #CID=5 appended.