FaxBack NET SatisFAXtion 8.7 (Including R3) - Manual - Manual (Page 4)

– NET SatisFAXtion 8.7 Manual 4
2.7.2 Basic Reporting...................................................................94
2.7.3 Usage Graphs.....................................................................95
2.7.4 SQL Database Structure.....................................................95
2.7.4.1 Table Columns.........................................................95
2.8 Billing Codes....................................................98
2.8.1 User Billing Codes..............................................................99
2.8.2 Custom Billing Codes..........................................................99
2.8.2.1 Using the Custom Billing Code.............................101
2.9 Email Integration...........................................102
2.9.1 Email Integration using POP3..........................................102
2.9.1.1 How the Gateway Operates Using POP3............102
2.9.1.2 Mail Server Requirements.....................................102
2.9.1.3 Mailbox Requirements...........................................102
2.9.1.3.1 Create a POP3 Mailbox................................................103
2.9.2 Email Integration using SMTP...........................................103
2.9.2.1 Microsoft SMTP Server........................................103
2.9.2.1.1 Installing the Microsoft SMTP Server..........................103
2.9.2.2 How the SMTP Gateway Operates......................103
2.9.2.3 Mail Server Requirements.....................................103
2.9.2.4 Choosing a Domain Name.....................................103
2.9.3 Installing the Email Gateway............................................104
2.9.3.1.1 Verify Functionality.......................................................105
2.9.3.2 Configuring the Email Gateway.............................106
2.9.3.2.1 NET SatisFAXtion..........................................................106
2.9.3.2.2 Options..........................................................................107
2.9.3.2.3 Select Mode..................................................................107
2.9.3.2.4 POP3 Settings..............................................................108
2.9.3.2.5 SMTP Settings..............................................................108
2.9.3.2.6 Options..........................................................................109
2.9.3.2.7 Email Delivery................................................................110
2.9.3.2.8 Attachment Settings.....................................................111
2.9.3.2.9 Loader Monitor..............................................................111
2.9.4 SMTP Routing...................................................................112
2.9.4.1 Generic SMTP Routing..........................................112
2.9.4.2 Exchange 2007 and Exchange 2010 Routing......113
2.9.4.2.1 Add a Send Connector to the Hub Transport..............113
2.9.4.2.2 Disable Out of Office and Auto Replies.......................117
2.9.4.2.3 Allow TNEF...................................................................120
2.9.4.2.4 Enable Message Relaying..............................................121
2.9.4.2.5 Configuring DNS to Allow Off-Site Access.................125
2.9.5 Email Addressing..............................................................126
2.9.5.1 SMTP Address Format..........................................126
2.9.5.2 POP3 Address Format..........................................126
2.9.5.3 Additional Email Flags...........................................126
2.9.6 User Authentication..........................................................127
2.9.6.1 Authentication in Email Subject.............................127
2.9.7 Email Notifications............................................................127
2.9.7.1 Inbound Email Notifications..................................127
2.9.7.2 Delivery & Non-Delivery Notifications.................127
2.9.7.3 Supported Variables..............................................128
2.9.8 File Name Whitelist & Blacklist........................................129
2.9.9 Troubleshooting Email Issues...........................................129
2.9.9.1 Outbound Fax POP3.............................................129
2.9.9.1.1 Mail Client......................................................................129
2.9.9.1.2 Mailbox..........................................................................129
2.9.9.1.3 Fax Server.....................................................................130
2.9.9.2 Outbound Fax SMTP.............................................130
2.9.9.2.1 Mail Client......................................................................130
2.9.9.2.2 Mail Server....................................................................130
2.9.9.2.3 Fax Server.....................................................................130
2.9.9.3 Inbound Fax SMTP................................................130
2.9.9.3.1 Fax Server.....................................................................130
2.9.9.3.2 SMTP Logs....................................................................131
2.9.9.3.3 Mail Server....................................................................131
2.10 Connector API / ASCII Packet / ClarityNS..131
2.10.1 Enabling and Configuring the Connector API Module....131
2.10.2 Controlling the Number of Packets Read By the Server
......................................................................................................132
2.10.3 Multiple Order Packet Folders.......................................133
2.10.3.1 Copy Connector API DLL...................................133
2.10.3.2 Create NET SatisFAXtion Account.....................133
2.10.3.3 Create Registry Key............................................133
2.10.3.4 Add New DLL to the Server Load List...............134
2.11 Scanner / MFP.............................................134
2.11.1 Xerox..............................................................................135
2.11.1.1 Basic Configuration.............................................135
2.11.1.2 Delivery and Non-Delivery Notifications............136
2.11.1.2.1 Printing Notifications..................................................136
2.11.1.2.2 Emailing Notifications..................................................136
2.11.2 HP Digital Sender...........................................................137
2.11.2.1 Basic Configuration.............................................137
2.11.2.2 Delivery and Non-Delivery Notifications............138
2.11.2.2.1 Printing Notifications..................................................138
2.11.2.2.2 Emailing Notifications..................................................138
2.12 Other Topics...............................................139
2.12.1 Enabling Debug Logging.................................................139
2.12.1.1 IPFax...................................................................139
2.12.1.2 Class1.................................................................139
2.12.1.3 Class2.................................................................139
2.12.1.4 Brooktrout TR1034 (BOS_MAN)......................140
2.12.1.5 Brooktrout TR114 (BT_MAN)............................140
2.12.1.6 HTTP Service......................................................140
2.12.1.7 Workflow............................................................140
2.12.1.8 CAS20................................................................140
3 Clients 142
3.1 Client Protocols............................................142
3.1.1 CAS...................................................................................142
3.1.1.1 Network Challenges for CAS Clients...................142
3.1.1.1.1 Multiple NICs................................................................142
3.1.1.1.2 Separate Subnet............................................................142
3.1.1.1.3 Force HTTP Connections..............................................142
3.1.2 HTTP.................................................................................142
3.1.2.1 Requirements........................................................143
3.1.2.1.1 DNS Resolution of Server Name..................................143
3.1.2.1.2 Port................................................................................143
3.1.2.2 Using HTTP Clients over the Internet..................143
3.1.3 SMTP................................................................................144
3.1.3.1 Using SMTP Clients over the Internet .................144
3.2 FaxOut Client Suite ......................................145
3.2.1 Installing...........................................................................145
3.2.1.1 Software Requirements........................................145
3.2.1.2 Installing the FaxOut Client Suite.........................145
3.2.1.2.1 Creating a New Fax User Account................................149
3.2.1.2.2 Looking Up an Existing Fax User Account....................151
3.2.2 Sending Faxes...................................................................152
3.2.3 Receiving Faxes.................................................................154
3.2.4 Components.....................................................................154
3.2.4.1 FaxOut Printer......................................................154
3.2.4.2 Outlook Addin.......................................................154
3.2.4.3 Popup Notifier.......................................................154