6 training and professional services, 1 training, 2 preconfiguration services – FaxBack NET SatisFAXtion 8.7 (Including R3) - Manual User Manual

Page 11: 3 professional services, Training and professional services

Advertising
background image

1 – Introduction

NET SatisFAXtion 8.7 Manual

11

Lotus Notes: Send, receive, manage and track faxes right from Lotus
Notes.

SMTP/POP3 Internet Mail Clients: Fax-enable GroupWise, Microsoft
Mail, Netscape Mail or any SMTP/POP3 Internet Mail client.

1.6

Training and Professional Services

We offer a number of additional services to help you get the most out of your
NET SatisFAXtion fax server. Contact your sales rep for details and pricing.
Please note we require 24 hour’s lead time to schedule most of these services.

1.6.1

Training

With most business software, employees initially use only a fraction of the
functionality built into their systems. Capabilities and/or functionality you do
not know exists could make a big difference in the level of ROI you receive as
well as value to your own customers, suppliers and employees. Maximize the
value of your FaxBack applications with expertise from the people who know it
best – our technical training engineers.

1.

Training at FaxBack Headquarters

2.

Remote Online Training

3.

On-site Implementation and Training – 1 Day

Custom training designed specifically for you: we’ll work with you to create an
agenda that reflects the training your company wishes to receive.

1.6.2

Preconfiguration Services

We strongly recommend this affordable service! Right along with your IT per-
son, a highly experienced FaxBack support engineer will log onto your system
and install and configure your fax system optimizing it for your organization and
IT infrastructure.

1.6.3

Professional Services

You get a dedicated, two-hour block of time with a Professional Services Engi-
neer. We will remotely access your server and provide the following:

Installation and configuration assistance

Basic product walk through

Q & A Session

Professional Services can be tailored to your exact needs, please contact your
sales rep for details.

Advertising