1 round robin routing, 3 delivering faxes to clients, 1 email – FaxBack NET SatisFAXtion 8.7 (Including R3) - Manual User Manual

Page 59: Delivering faxes to clients, Round robin routing

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2 – Server Administration

NET SatisFAXtion 8.7 Manual

59

2.5.2.2.1

Round Robin Routing

Round robin routing enables inbound faxes to be distributed amongst the
group’s members instead of every fax going to every user. The users will be cy-
cled through from top to bottom.
You can optionally select a user to

always get all messages for this group

. This

user need not be a group member, and the user will always get its own copy of
the fax.
By default only logged on users are routed to. If they do not have a client appli-
cation running and logged on, no faxes will be routed to that user. The “client”
in this case refers specifically to the FaxOut Client Suite’s Popup Notifier appli-
cation, if the user has the Popup Notifier running and logged on to the server
then that user will receive round-robin faxes. This can be disabled by checking
the route messages to group members even if they are not logged on checkbox.
This feature does not currently work with the Microsoft Fax client or FMIS
(these users are not “logged on”).

2.5.3

Delivering Faxes to Clients

Once a fax is routed to a user, it must be delivered to the fax client.

2.5.3.1

Email

Licensing: This feature requires the

EmailGateway

feature (either

NATIVE

or

SMTP

). To deliver faxes as PDFs rather than TIFFs requires the

PDFConverter

feature.
When a user has a

Routing Address,

the fax server will actually forward the fax

to the

SMTPPost

user, which allows the SMTP Email Gateway or the POP3

Email Gateway to email the fax to that Routing Address.

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