FaxBack NET SatisFAXtion 8.7 (Including R3) - Manual - Manual (Page 140)

2 – Server Administration NET SatisFAXtion 8.7 Manual 140
With user name from the fax job: NET SatisFAXtion will attempt to find the
user’s email address by matching the user name received from the scanner with
the fax server’s user list. If the server can find the user, and the user has an
email address, then the server will send an email notification back to the user. If
the user’s email address cannot be found, the notification is instead emailed to
the “fallback” address.
Send every notification to this email address: Instead of emailing the user,
all faxes from this scanner will be sent to this email address.
2.12
Other Topics
2.12.1
Enabling Debug Logging
Before enabling any debugging, first stop the fax server service. Once debug
has been enabled, start the fax service. Be aware that enabling debugging will
write a lot of data to disk; do not enable debug for a long period of time.
2.12.1.1
IPFax
IPFax debug can help diagnose SIP or fax connection issues. Alternatively, the
Wireshark (
http://wireshark.org ) network protocol analyzer is also very helpful
in diagnosing VoIP problems.
[HKEY_LOCAL_MACHINE\Software\FaxBack\IP_FAX]
“debug_show_mode” = “T30,SIP,API,T38,T38_DATA,T38_IMAGE”
“debug_show_tcp_url” = “localhost:10002”
“debug_show_output” = “TCP”
Restart NET SatisFAXtion after making changes to the registry.
Debug is viewable using LogViewer.exe.
2.12.1.2
Class1
Class1 debug can help diagnose fax connection issues. The specified debug
folder will not be automatically created, be sure to create it before enabling de-
bug.
[HKEY_LOCAL_MACHINE\Software\FaxBack\Class1]
“debug_show_file_path” = “C:\Program Files\NET SatisFAXtion\Debug”
“debug_show_output” = “FILE”
Restart NET SatisFAXtion after making changes to the registry.
2.12.1.3
Class2
Class2 debug can help diagnose fax connection issues. The specified debug
folder will not be automatically created, be sure to create it before enabling de-
bug.
[HKEY_LOCAL_MACHINE\Software\FaxBack\Class1]
“debug_show_file_path” = “C:\Program Files\NET SatisFAXtion\Debug”
“debug_show_output” = “FILE”