FaxBack NET SatisFAXtion 8.7 (Including R3) - Manual User Manual

Page 193

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4 – Appendices

NET SatisFAXtion 8.7 Manual

193

tones detected on the remote side or because the gateway does not support
T.38. Error type:

RETRYABLE

.

30240 Timeout waiting for ACK of OK for reinvite to fax:

Media gateway

incompatibility or severe network issues. Error type:

RETRYABLE

.

30241 SIP response sent 7 times with no ACK: Media gateway incompati-
bility or severe network issues. Error type:

RETRYABLE

.

30242 Reinvite OK received without

T.38 media: Media gateway incompat-

ibility. Error type:

RETRYABLE

.

30243 SIP bye received before fax was completed: The remote fax device
hung up before the fax was completed. The gateway also did not include a
Q.850 cause code for this disconnect, otherwise this would likely be 0x7210
Normal Call Clearing instead. Error type:

RETRYABLE

.

30244 Special Information Tone detected:

A SIT has been received. This

can include “number out of service” and other PSTN errors beyond the TDM
network (where Q.850 cause codes would be used instead). Error type:

NO_ANSWER

.

30245 Busy tone detected:

The destination number is busy at a point be-

yond the TDM network. Error type:

BUSY

.

30246 Talking detected with no fax:

The call connected, but either there

was no reinvite for T.38, or the RTP stream analysis indicated that there was a
voice on the line. This can be caused by a human or answering machine answer-
ing the call. Also some service providers play a recording for out-of-service
numbers without using a SIT tone. Listen to the RTP stream, or the WAV file in
the Queue directory to determine what audio is being received. Error type:

NON_RETRYABLE

.

30247 Ring back detected with no answer:

Call was not answered in the

configured time period. The timer is 45 seconds. Error type:

NO_ANSWER

.

30248 Fast busy tone detected:

The number is not in service or the call has

been rejected at a point beyond the TDM network. A destination number on a
PRI, T1 or DID trunk when the trunk is down can result in a fast busy. Error
type:

BUSY

.

30249 Error creating timer:

See extended error code. Error type:

NON_RETRYABLE

.

30250 Error resolving URI to IP address:

A domain name was specified as

the gateway address, and could not be resolved, either because the name is not
defined or the DNS server could not be contacted. Error type:

NON_RETRYABLE

.

30251 Error determining local IP address.

Error type:

NON_RETRYABLE

.

30252 Unable to open SIP socket.

Error type:

NON_RETRYABLE

.

30253 Unable to create critical section.

Error type:

NON_RETRYABLE

.

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