How to execute one of the repair programs – Interlogix Topaz User Manual User Manual

Page 109

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Chapter 5

Control

91

How to execute one of the repair programs

1. To run one or more of the following Database Repair options, click the white button to the

right of the desired option. This places a black dot in the button indicating it has been
selected. Only one option may be selected and executed at a time.

Note: It is highly recommended that you backup your database before performing a database repair. To

backup, go to Control Page – Back Up/Restore.

2. After you select the desired repair option, click Repair to start the repair diagnostic

procedure. An “Operation Complete” message displays.

3. If there were no database errors, a message such as the following displays:

However, if any errors in the database were present, a message displays containing a list
of the files that need to be copied from the dms2 folder to the dms1 folder. For example, if

you had some alarm point errors in the database, a message like the following might
display:

This message tells you which files you have to move (copy).

4. If you get such a message, to finish the database repair, you must do the following:

a. Shut down Topaz.

b. Bring up Windows Explorer.

c. Select the drive and folder where the Topaz software was installed, usually C:\Topaz.

d. Click the plus sign next to the Topaz folder to expand its list of subfolders.

CAUTION: Since running the Alarm Database Repair or the Cardholder Database Repair programs changes files, it

is important that you be experienced and properly trained in using them. In addition, if your site has both a server
and the workstation, it is suggested that the repairs be done at the server. If copying of files is required, the
copying must be done at the server.

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