HEIDENHAIN MSE 1000 User Manual

Page 147

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Troubleshooting

Communication errors

Operating Instructions

147

Error

Cause

Corrective action

The IP address is used by another

module

The IP address requested is already
used.

Enter a unique IP address when

setting the static IP address.

The IP address is malformed, should

be in the format 172.31.46.1

A request was received to set the IP
address to 0.0.0.0.

Enter a valid IP address when

setting the static IP address.

The IS_CONNECT_IN_SET pin is not

high

Modules failed to be ordered after a
broadcast was completed because
the input pin could not be read on all
of the modules. The input pin is set
high one at a time starting from the
base module in order to determine
which module is next in a chain.

Close MSEsetup.

Power cycle the module chain.

Refer to "Power cycling", page 33.

Restart MSEsetup.

Perform a Broadcast.

The first module could not be

identified

Modules failed to be ordered after a
broadcast was completed because
the first module could not be found.

Close MSEsetup.

Power cycle the module chain.

Refer to "Power cycling", page 33.

Restart MSEsetup.

Perform a broadcast.

If the error persists, make sure that

there are no cables connected to

the first module in the chain.

The file requested could not be

opened

The module could not be
programmed because the requested
file could not be opened.

Select a valid file for programming

the bootloader or firmware.

The file requested could not be

read

The module could not be
programmed because the requested
file could not be read.

Select a valid file for programming

the bootloader or firmware.

If the file is corrupt, a new one can

be obtained from HEIDENHAIN.

The module is not in the bootloader

The firmware in the module could
not be programmed because the
module failed to boot into the
bootloader.

Close MSEsetup.

Power cycle the module chain.

Refer to "Power cycling", page 33.

Restart MSEsetup.

Perform a broadcast.

The module may need to be power

cycled twice sequentially to clear

out the internal state machine used

for programming.

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