Kyocera FAX System 12 - Manual (Page 233)

11-10
Troubleshooting > Troubleshooting
Troubleshooting
When a problem occurs, first check the following. If the problem persists, contact your dealer or service representative.
Symptom Checkpoint Corrective Action
Reference
Page
Cannot send document. Is the modular cord
connected correctly? Connect the modular cord correctly. ―
Is Send error displayed? Remedy the cause of error and send
again. 11-6
Is TX (transmission)
restriction activated? Cancel the TX restriction. 8-15
Are you using an IP
telephone line? You may be able to temporarily clear
the communication error by changing
the setting of [TX Start Speed] in
Transmission. 8-10
Cannot perform encrypted
communication. Are the registrations correct
both at sender and recipient? Double-check the registrations both
at sender and recipient. 5-35
Cannot use the remote
switching function. Is a pulse line used? Some phones may transmit tone
signals using buttons. Refer to the
operation manual of your phone set. ―
Is the remote switching
number correct? Check the registration. (Default: 55) 8-12
Did you press the remote
switching number too
quickly? Press the remote switching number
twice slowly. ―
No print output after
reception. Is memory forwarding
activated? Check the forwarding destination. 5-2
Cannot receive document. Is the modular cord
connected correctly? Connect the modular cord correctly. ―
Is Communication error
displayed? Remedy the cause of error and ask
the sender to retry. 11-6
Are you using an IP
telephone line? You may be able to temporarily clear
the communication error by changing
the setting of [RX Start Speed] in
Reception. 8-12
Is RX (reception) restriction
activated? Cancel the RX restriction. 8-15
Cannot receive 2 in 1
reception. Are 2 in 1 reception and
duplex reception both set? Cancel the duplex printing. 4-8
Cannot perform memory
reception. Is free space available in the
memory? Receive after the memory has free
space, or create free space in the
memory. ―