Customer support, Control panel help system, Customer support control panel help system – HP Color LaserJet Enterprise Flow M776z All-In-One Laser Printer User Manual

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Customer support

Find support contact options for your HP printer.

Table 9-1

Customer support options

Support option

Location

Get telephone support for your country/

region.

Have the printer name, serial number, date

of purchase, and problem description ready.

Country/region phone numbers are on the flyer that was in the box with the printer or at

support.hp.com

.

Get 24-hour Internet support, and

download software utilities and drivers.

www.hp.com/support/colorljM776MFP

Order additional HP service or maintenance

agreements.

www.hp.com/go/carepack

Register the printer.

www.register.hp.com

Control panel help system

The printer has a built-in Help system that explains how to use each screen. To open the Help system, touch the

Help button in the upper-right corner of the screen.

For some screens, the Help opens to a global menu where you can search for specific topics. You can browse

through the menu structure by touching the buttons in the menu.

Some Help screens include animations that show specific procedures, such as clearing paper jams.

If the printer alerts of an error or warning, touch the Help button to open a message that describes the

problem. The message also contains instructions to help solve the problem.

200 Chapter 9 Solve problems

ENWW

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