HP Color LaserJet Enterprise Flow M776z All-In-One Laser Printer - Manual (Page 219)

Printer does not pick up paper or misfeeds
Use this information if the printer is not picking up paper from the tray or is picking up multiple sheets of paper
at one time.
● Introduction
● The printer does not pick up paper
● The printer picks up multiple sheets of paper
● The document feeder jams, skews, or picks up multiple sheets of paper
Introduction
The following solutions can help solve problems if the printer is not picking up paper from the tray or is picking
up multiple sheets of paper at one time. Either of these situations can result in paper jams.
The printer does not pick up paper
If the printer does not pick up paper from the tray, try these solutions:
1. Open the printer and remove any jammed sheets of paper. Verify that no torn remnants of paper remain
inside the printer.
2. Load the tray with the correct size of paper for the job.
3. Make sure the paper size and type are set correctly on the printer control panel.
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