Table 9-8 color plane registrations defects (color, 272 chapter 9 solve problems enww – HP Color LaserJet Enterprise Flow M776z All-In-One Laser Printer User Manual

Page 286

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Table 9-8

Color plane registrations defects (color models only)

Sample

Description

Possible solutions

One or more color plane(s) is not aligned

with the other color planes. This registration

error will typically occur with yellow.

1.

Reprint the document.

2.

From the printer control panel,

calibrate the printer.

3.

If a cartridge has reached a Very Low

state, or the printed output is severely

faded, replace the cartridge.

4.

From the printer control panel use the

Restore Calibration

feature to reset

the printer's calibration settings to the

factory defaults.

5.

If the issue persists, go to

support.hp.com

.

Table 9-9

Fixing/fuser defects

Sample

Description

Possible solutions

Slight shadows or offsets of the image are

repeated down the page. The repeated

image might fade with each recurrence.

1.

Reprint the document.

2.

Check the paper type in the paper tray

and adjust the printer settings to

match. If necessary, select a lighter

paper type.

3.

If the issue persists, go to

support.hp.com

.

Toner rubs off along either edge of the

page. This defect is more common at the

edges of high-coverage jobs, and on light

media types, but can occur anywhere on the

page.

1.

Reprint the document.

2.

Check the paper type in the paper tray

and adjust the printer settings to

match. If necessary, select a heavier

paper type.

3.

Enterprise models only: From the

printer control panel, go to the

Edge-

to-Edge

menu and then select

Normal

.

Reprint the document.

4.

Enterprise models only: From the

printer control panel, select

Auto

Include Margins

and then reprint the

document.

5.

If the issue persists, go to

support.hp.com

.

272 Chapter 9 Solve problems

ENWW

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