HP Color LaserJet Enterprise Flow M776z All-In-One Laser Printer - Manual (Page 285)

Table 9-6 Black page
Sample Description Possible solutions
The entire printed page is black.
1. Visually inspect the cartridge to check
for damage.
2. Make sure that the cartridge is
installed correctly.
3. Replace the cartridge.
4. If the issue persists, go to
support.hp.com .
Table 9-7 Blank page — No print
Sample Description Possible solutions
The page is completely blank and contains
no printed content. 1. Make sure that the cartridges are
genuine HP cartridges.
2. Make sure that the cartridge is
installed correctly.
3. Print with a different cartridge.
4. Check the paper type in the paper tray
and adjust the printer settings to
match. If necessary, select a lighter
paper type.
5. If the issue persists, go to
support.hp.com .
ENWW Resolving color print quality problems 271