Resolving the card surface debris problems, Resolving the card surface debris problems -78 – FARGO electronic HDP600-LC CR100 User Manual

Page 178

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Fargo Electronics, Inc.

HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)

4-78

Resolving the Card Surface Debris problems

All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.

Step Procedure

1

Review the following information.

Symptom: Prints have spots (white or colored voids) and/or dust on

them (See sample image below).

Printer Error State: None

LCD Error Display: None

Driver Monitor Error Display: None

2

Ensure the cards are clean and stored in a dust-free environment. Do not use
cards with embedded contaminants in the surface.

3

Clean the inside of the Printer. See

Cleaning inside the Printer

.

4

Clean the Transfer Rollers. See

Cleaning the Platen and Transfer Rollers

.

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