Kyocera FS-C1020MFP - Manual (Page 136)

Make sure envelopes are not stacked higher than the upper limit (lower line) mark inside the tray.
Carefully slide the paper tray back in until it stops. To avoid paper jams, make sure the
tray is securely inserted.
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Be sure to load envelopes so that their flaps are on the right. If you do not, the envelopes will become creased.
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If printed envelopes come out badly creased, load the envelopes in the opposite direction, and then rotate the print object
by 180 degrees using the printer driver before printing. For details, see the printer driver Help.
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