Kyocera FS-C1020MFP - Manual (Page 399)

Top Page > Troubleshooting > Common Problems
Common Problems
This section describes how to troubleshoot common problems that may occur while operating the machine.
Problem Possible cause Solution
The machine does not turn
on.
The power cord is not
connected properly.
●
Make sure that the power plug is firmly
inserted into the wall outlet.
●
Make sure that the wall outlet is not
defective by connecting another working
device.
An error message is shown
on the machine's screen.
An error has occurred. See Error and Status Messages on the Screen .
Pages are not printed.
The machine is warming up
or receiving data.
Wait until "Printing" appears on the screen. If
"Processing" is displayed on the screen, the
machine is receiving data.
Pages are not printed.
The interface cable is not
connected correctly.
●
Reconnect the cable.
●
Check that the interface cable is the correct
type.
Strange noise is heard.
The supplies or options are
not properly installed.
Confirm that the supplies or options are properly
installed.
The machine executes
periodic cleaning of the
interior when [TB Cleaning]
in [Machine Settings] is set
to [On].
The noise does not indicate a malfunction. Wait
until the cleaning is complete.
The volume of the sounds
produced by the machine is
too loud.
The volume is set to the high
level.
Adjust the volume of the beep, ring, speaker, and
alarm sounds . For details, see Machine Settings .
The volume of the sounds
produced by the machine is
too quiet.
The volume is set to Off or
the low level.
Adjust the volume of the beep, ring, speaker, and
alarm sounds . For details, see Machine Settings .
●
If any of these problems persist, turn off the power, pull out the power cord, and contact your service representative.
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