Paper feed problems, Next – Kyocera FS-C1020MFP User Manual

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Troubleshooting

> Paper Feed Problems

Paper Feed Problems

If the machine is operating but paper will not feed or paper jams occur frequently, check the condition of

the machine and paper.

Problem

Solution

Paper does not feed smoothly.

Use supported types of paper. See

Supported Paper for Each

Tray

.

Load paper correctly, making sure that the paper guides are

properly adjusted. See

Loading Paper

.

If the paper is curled, straighten the paper.

Paper jams occur frequently.

If there are gaps between the paper and the paper guides,

adjust the paper guides to remove the gaps.

Avoid printing on both sides of paper when printing images

that contain large areas of solid color, which consume a lot of

toner.

Use supported types of paper. See

Supported Paper for Each

Tray

.

Load paper only as high as the upper limit markings on the

paper guide.

Make sure that the friction pad, paper feed roller or

registration roller is clean. See

Cleaning the Friction Pad and

Paper Feed Roller

and

Cleaning the Registration Roller

.

Multiple sheets of paper are fed at one

time.

Fan the paper well before loading. Also make sure that the

edges are even by tapping the stack on a flat surface such as

a desk.

Make sure that the paper guides are in the right position.

Use supported types of paper. See

Supported Paper for Each

Tray

.

Load paper only as high as the upper limit markings on the

paper guide.

Make sure that the friction pad, paper feed roller or

registration roller is clean. See

Cleaning the Friction Pad and

Paper Feed Roller

and

Cleaning the Registration Roller

.

Check that paper was not added while there was still some left

in the tray.
Only add paper when there is none left in the tray.

Paper gets wrinkles.

Paper is damp. Use paper that has been stored properly. See

Paper and Other Media

.

Paper is too thin. See

Paper and Other Media

.

If there are gaps between the paper and the paper guides,

adjust the paper guides to remove the gaps.

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