Kyocera FS-C1020MFP - Manual (Page 407)

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Do not pull out the paper tray (Tray 1).
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If paper is jammed in tray 2 but is difficult to locate, pull out tray 2 to remove it. After removing the paper, carefully push
tray 2 all the way back inside the machine.
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When closing the front cover, push the upper area of the cover firmly. After closing the cover, check that the error is
cleared.
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