Rockwell Automation 9303 DRIVE TOOLS 32 VER 2.50 GETTING STARTED User Manual

Page 146

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16-2

Troubleshooting

Communications port is not supported. Verify
that you entered the correct communications
port number while configuring RSLinx and the
DriveTools32 application.

Important: Your computer must support the port that you specify
when you configure RSLinx and the DriveTools32 application.

1.

In RSLinx, verify that the correct port number is used in the
Configure Allen-Bradley DF1 Communications Device dialog
box.

2.

In DriveTools32, verify that the correct port number is used in the
Communication Setup dialog box and, if necessary, the
Connect to Drive dialog box.

3.

Ensure that the communication port that you intend to use is not
being used by another application.

Device at this network address on this network is
not a drive. Enter the network address of a drive.

1.

In the DriveTools32 application Drive menu, select Connect to
Drive
.

2.

Click the WHO button or the RSWHO button.

3.

Double-click the drive to which you intend to connect.

Important: The device that you select must be a 1336 FORCE, 1395,
160, A-B Stromberg, or SCANport-Compatible drive.

Group number is not a valid value. Enter a valid
value for the Group.

1.

In the Drive menu, select Connect to Drive.

2.

In the Enter Starting Group # field, type a valid group number.
Valid group numbers are 0, 2, 4, and 6. If necessary refer to the
manual for your RIO adapter to find this value.

3.

Click OK.

Initializing the driver and KT ports failed. Verify
that you configured and mapped the driver
correctly. Refer to the

DriveTools32 Getting

Started Manual.

1.

Verify that RSLinx is configured for the type of communications
that you intend to use and that the driver is mapped to a KTPort in
the Client Application dialog box.

2.

Restart the DriveTools32 application, and verify that it is
configured with the same information.

Important: Refer to the chapter in this manual that provides
instructions for setting up the type of communications that you intend
to use.

Initializing the Ethernet connection failed.
Reconfigure RSLinx and the DriveTools32
application. Refer to the

DriveTools32 Getting

Started Manual.

Reconfigure RSLinx and the DriveTools32 application, making
sure that a valid IP address is used. Then, restart the
DriveTools32 application. Refer to Chapter 10,

Setting Up Allen-

Bradley Ethernet to RIO Block Transfer Pass Thru
Communications,
for more information.

Invalid operation. Select a supported
communications type: DH+, ControlNet,
DeviceNet, DF1, Gateway, Ethernet, or Serial
connection for 1395.

1.

Restart the DriveTools32 application.

2.

Configure the DriveTools32 application for the desired
communications port.

3.

Connect to the drive.

Invalid operation. Save all your work and check
the network, station and configuration. Then
restart RSLinx and the DriveTools32 application.

1.

Verify that the drive is powered and cables are securely connected
to it.

2.

Verify that your network is working properly.

3.

Verify that RSLinx is configured correctly.

4.

Restart the DriveTools32 application and verify that it is configured
correctly.

Invalid operation 2. Verify that the device and
network are still active, and then restart the
DriveTools32 application.

1.

Verify that the drive is powered and cables are securely connected
to it.

2.

Verify that the network is active.

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