Troubleshooting procedures, Troubleshooting procedures -4 – Rockwell Automation 9303 DRIVE TOOLS 32 VER 2.50 GETTING STARTED User Manual

Page 148

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16-4

Troubleshooting

Troubleshooting
Procedures

When you have trouble connecting to a drive, you should verify the following
are correctly set up and configured:

Network address on this network is not valid.
Enter an address for a node that is on the
network.

1.

In the DriveTools32 application Drive menu, select Connect to
Drive
.

2.

Click the WHO button or the RSWHO button.

3.

Double-click the drive to which you intend to connect.

Only DH+ communications are currently
available. To use a different type of
communications, configure and map a driver in
RSLinx. Refer to the

DriveTools32 Getting

Started Manual.

1.

Configure RSLinx for the type of communications that you intend
to use. Refer to the chapter in this manual that provides
instructions for setting up the type of communications that you
intend to use.

2.

Restart the DriveTools32 application.

3.

Configure the DriveTools32 application.

4.

Connect to the drive.

Rack number is not a valid value. Enter a valid
value for the Rack.

1.

In the Drive menu, select Connect to Drive.

2.

In the Enter Drive Rack # field, type a valid rack number. If
necessary refer to the manual for your RIO communications
module to find this value.

3.

Click OK.

SN number is not a valid value. Enter a valid
value for the SN.

1.

In the Drive menu, select Connect to Drive.

2.

In the Enter SN/B Slot Number field, type the slot number that
your SLC scanner is using.

3.

Click OK.

There are not enough network ID numbers to
assign to this IP address. You must delete an
existing node before adding this one.

1.

Save your work, and then close the application.

2.

Remove a node from the network.

3.

Restart the DriveTools32 application.

There is not a station at the network address on
this network. Check the network, the address,
and the station.

1.

Verify that the network is working.

2.

Verify that the drive or PLC to which you intend to connect is an
active node on the network.

3.

In the DriveTools32 application Drive menu, select Connect to
Drive
.

4.

Click the WHO button or the RSWHO button.

5.

Double-click the drive or PLC to which you intend to connect.

Message

Action

Check

Refer to:

Hardware Setup

“Verifying the Hardware Setup” on page 16 - 5

RSLinx configuration

“Verifying the RSLinx Configuration” on page 16 - 5

DriveTools32 application
configuration

“Verifying the DriveTools32 Application
Configuration” on page 16 - 6

Connect to Drive configuration

“Verifying the Connect to Drive Configuration” on
page 16 - 6

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