Fluke Biomedical TNT 12000 User Manual

Page 130

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TNT 12000

Users Manual

G-2

Table G-1. Troubleshooting (cont.)

Problem Cause

Corrections

The detector is out of the
connectivity range.

Move the detector within range
when there is wireless
communication.

TNT 12000D display is not
communicating with detector

The USB cable is not connected
properly.

Move the detector within range
when there is wireless
communication.

The ZigBee dongle is not
connected properly.

Connect the ZigBee dongle
properly.

The detector is out of the
connectivity range.

Move the detector within range
when there is wireless
communication.

Detector is not communicating
with the computer (Excel Add-In).

The USB cable is not connected
properly.

Connect the USB cable properly.

Cursor movement is continuous or
uncontrolled on the display.

One of the keys on the display is
stuck in the engaged position.

Check each button to see if any
key is stuck in the engaged
position and needs to be lifted up.
If the key’s function cannot be
restored, the display needs repair.
Contact the Fluke Biomedical
Service Center.

The detector or the display is not
responding.

Press

the

Reset key on the

underside of the unit.
If the problem persists, contact
the Fluke Biomedical Service
Center.

Table G-2. Troubleshooting the DoseMate

Problem Cause

Corrections

“Temperature/Pressure Sensor
Error” message is displayed

Faulty temperature/pressure
sensor

Use manual entry of temperature
and pressure by selecting User
Set Temperature and User Ser
Pressure from the ModeSetup
screen (Refer section “Air Density
Correction: External
Temperature/Pressure Mode
”)
The DoseMate should be returned
to Fluke Biomedical for repair at
earliest convenience.

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